Job Description & Person Specification
Job Title: Head of Cyber Digital Underwriting - US Cyber Risks
Division: Cyber Risks
Reports To: As per Beazley's organisation chart
Key Relationships: Brokers, Wholesalers, Underwriters, Claims staff, Beazley Security, Beazley Distribution, and Clients
Job Summary: Play a pivotal role in overseeing the end-to-end delivery of cyber insurance solutions for our SME clients. Strong blend of underwriting, distribution and client engagement, and operational leadership skills. Deep understanding of cyber insurance products, processes, and SME market needs.
FLSA: Exempt
Key Responsibilities:
Planning, Execution & Delivery
- Lead the planning, execution, and delivery of cyber insurance solutions for SME clients, ensuring alignment with business objectives and client needs.
- Support the Head of Global Cyber Digital risks in the execution and delivery of Beazley's Sub250 Cyber Digital strategy, to drive growth, strategy, and automation in the sub250M cyber market, with a particular focus on the US geography.
- Work with the Head of Global Cyber Digital Risks, the US Cyber Risks Growth Leader, Partner Engagement, and Beazley Digital, to develop and execute on business and growth strategies for the Sub250M space; drive engagement with brokers and identify opportunities for continued growth and innovation by sourcing and developing new relationships and opportunities for growth.
- Manage and track performance using frameworks for reporting, quarterly reviews and deliverables necessary to ensure success.
- Analyse trading data across Beazley's trading platforms (email, portal, API) to generate actionable insights to drive the business forward. Asist with managing and driving e-trading (portal and API) strategy, including broker experience, to achieve efficiencies and drive profitable growth.
- Develop and maintain a deep understanding of Beazley's underwriting processes and guidelines, as well as technology capabilities, to develop solutions (working with internal and external stakeholders) that both meet our distribution partners needs and also maintain underwriting integrity.
Distribution Management
- Coordinate with Beazley Marketing and Distribution, US Growth Leader Cyber Risks, and Beazley Digital with regard to distribution, marketing and underwriting to ensure alignment and consistency for cyber between Cyber Risks and Beazley Digital.
- Drive growth and distribution in the sub250M space, including enablement of API and e-trading distribution and relationships.
- Develop and maintain knowledge of the competitive landscape in the Sub250M cyber market segment.
Underwriting
- Work closely with the underwriting management and the wordings team to suggest appropriate changes to the existing cyber insurance offerings to help create new, innovative solutions to meet the evolving needs of the market and maximise sales and profitability
- Structure tailor-made solutions by considering the team underwriting parameters and guidelines; and using underwriting knowledge and experience to win new business and increase retention of existing business
Marketing & Customer Journey
- Work closely with internal stakeholders (including Underwriting, Claims, Digital Operations and IT) and external partners (including brokers) to ensure smooth and efficient delivery of insurance products and services.
- Work with Beazley's marketing team to develop educational and marketing materials to support the sub250 customer base, including agency and broker distribution partners as well as Insureds.
- Ensure appropriate marketing materials are in place to support trading relationships, including API and platform trading so that Beazley is "showing" up as intended regardless of trading channel.
- Provide support as needed to other stakeholders as relates client experience and customer touch points to help insureds understand and improve on their risk posture.
General
It is important that within all your interactions both internally and externally you adhere to Beazley's core values - Being Bold, Striving for Better, and Doing the Right Thing - as they contribute to an internal environment of teamwork and promote a positive brand image and experience to our external customers. We also expect Beazley employees to:
- Comply with Beazley procedures, policies and regulations including the code of conduct, which incorporates the PRA and FCA Conduct.
- Undertake training on Beazley policies and procedures as delivered by your line manager, the Culture & People or assurance teams (compliance, risk, internal audit) either directly, via e-learning or the learning management system.
- Display business ethics that uphold the interests of all our customers.
- Ensure all interactions with customers are focused on delivering a fair outcome, including having the right products for their needs.
- Comply with any specific responsibilities necessary for your role as outlined by your line manager, the Culture & People or assurance teams (compliance, risk, internal audit) and ensure you keep up to date with developments in these areas. This may include, amongst others, Beazley's underwriting control standards, Beazley's claims control standards, other Beazley standards and customer relationship management.
- Carry out additional responsibilities as individually notified, either through your objectives or through the learning management system. These may include membership of any Beazley committees or working groups.
Personal Specification:
Education & Qualifications
- 10+ years underwriting experience, preferably in cyber
- Insurance professional designations or advanced degree a plus
Skills & Abilities
- Able to communicate effectively with others, both verbally and in writing
- Strong analytical skills with attention to detail
- Ability to manage time, meet deadlines and prioritise
- Motivational skills, team worker as well as able to work on own initiative
- General commercial and financial knowledge, including knowledge of financial management for the insurance business
Knowledge & Experience
- Extensive experience of Cyber Risks underwriting
- Thorough knowledge of underwriting policy, philosophy and practice
- Advanced knowledge of underwriting processes and systems
- Client and broker service experience in the SME segment
Aptitude & Disposition
- Results focused, self-motivated, flexible and enthusiastic
- Professional approach to interact successfully with managers/colleagues/external suppliers
Competencies
- Achievement drive
- Analytical thinking
- Strategic thinking
- Service focus
- Team working
- Developing people
- Team leadership
- Conceptual thinking
- Forward thinking
This document is subject to review after consultation with your Manager.